Purpose

Meaningfully engage external WISE supporters through online communication channels.

Roles and responsibilities

Manage online communication channels

Generate, create, and publish content on WISE’s online communication channels

• Maintain the content planning documentation and systems to manage and plan content
• Identify content ideas with other teams
• Create and publish content in line with content creation guidelines

Support other teams to generate, create and publish content

• Develop and implement systems and procedures to guide teams through the content creation process
• Develop and disseminate guidelines on creating content
• Review and edit content before publishing

Ensure that content reflects WISE’s mission and values:

• Develop and implement content creation guidelines
• Develop and enforce policies for video, photography, consent, etc.

Develop capacity to create content and manage communications channels:

• Recruit volunteers to the Media Engagement Team, with the HR Team

Coordinator

• Fill all roles in the team, including recruiting new members
• Ensure team members are actively engaged in their roles
• Ensure timely creation and publication of content
• Strategise messaging for each project/theme
• Ensure that information is consistent between channels
• Actively identify new projects, themes and channels

Channel Manager

• Respond to messages and comments
• Ensure timely creation and publication of content
• Keep static sections updated
• Clean up outdated and irrelevant content

Content Manager

• Create content for a project/service/theme on all channels, especially the website, Facebook, Instagram, and LinkedIn.
• The Content Manager can work on their own, or collaboratively with writers and graphic designers.

Writer

• Assist Content Manager in drafting content

Graphic Designer

• Assist Content and Channel Manager to design graphics in line with branding style guide.

Integrations