Meaningfully engage external WISE supporters through online communication channels.
Roles and responsibilities
Manage online communication channels
Generate, create, and publish content on WISE’s online communication channels
- Maintain the content planning documentation and systems to manage and plan content
- Identify content ideas with other teams
- Create and publish content in line with content creation guidelines
- Ensure content is accessible in English, Bahasa Indonesia, and Khmer
Support other teams to generate, create and publish content
- Develop and implement systems and procedures to guide teams through the content creation process
- Develop and disseminate guidelines on creating content
Review and edit content before publishing
Ensure that content reflects WISE’s mission and values:
- Develop and implement content creation guidelines
- Develop and enforce policies for video, photography, consent, etc.
Develop capacity to create content and manage communications channels:
- Recruit volunteers to the Media Engagement Team, with the HR Team
Positions
- Fill all roles in the team, including recruiting new members
- Ensure team members are actively engaged in their roles
- Ensure timely creation and publication of content
- Strategise messaging for each project/theme
- Ensure that information is consistent between channels
- Actively identify new projects, themes and channels
- Respond to messages and comments
- Publish content created by Content Managers on a regular schedule
- Share posts that WISE has been tagged in; Consult with relevant Content Managers on appropriate messaging
- Ensure that there is a constant pipeline of content being created
- Keep static sections updated
- Clean up outdated and irrelevant content
- Create written content for a project/theme on all channels, especially the website, social media, and newsletter
- Create visual content for a project/theme based on concept and text proposed by copywriters