- Created by Yoke Pean Thye, last modified on Mar 15, 2022
The main purpose of the call/meetup is to get to know the applicant better, identify the roles, projects or tasks that the applicant would be interested in, and/or understand their fit with WISE.
Schedule and location of call/meetup
All calls/meetups should be in the Google Calendar account that you use with WISE. Please do the necessary to ensure that you show up at the agreed time and location. If you are unable to attend the call/meetup, please inform other WISE attendees as soon as possible to ensure that there will be representatives from WISE, or email the applicant to reschedule.
Joining a call
Calls are currently run on Google Meet. Ways to join a Google Meet are described in this Google Help Center page.
Interview guide
Check whether the applicant has any issues joining the call
Message | Dear [NAME OF APPLICANT], Are you facing any issues joining the call? Please let us know how we can help. See you very soon! Best regards, |
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The call/meetup should cover the following topics. Keep the atmosphere casual, and ask probing questions to help you better understand the applicant’s personality, interests, motivations, experience, and skills.
Opening | Briefly introduce the WISE team members in the call |
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Purpose |
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About the applicant |
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About WISE |
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Roles |
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Work arrangements |
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Wrap up |
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The call/meetup should cover the following topics. Keep the atmosphere casual, and ask probing questions to help you better understand the applicant’s personality, interests, motivations, experience, and skills.
Opening | Briefly introduce the WISE team members in the call |
---|---|
Purpose | “The purpose of the call is for us to get to know you better, and how the role aligns with your interests and motivations. It is also an opportunity for you to learn more about WISE, and help each other understand whether we are a good fit for each other.” |
About the applicant |
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About WISE |
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Roles |
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Work arrangements |
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Wrap up |
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Post call/meetup actions
Depending on whether the applicant showed up, update their status respectively.
Situation | Update 'Stage' to | Update 'Status' to |
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Applicant did not show up |
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Call/meetup was successfully conducted |
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Ensure that listed potential roles, projects, and tasks are linked to their respective Confluence/Jira descriptions so that the recruitment team can follow up accordingly.
Contacting no-shows
In the 'Applications' sheet, review the applications whose statuses are the following:
3 No show: To check in
Before composing your email
- Use your WISE email address. If you do not have one, request a Google account here.
- Download WISE’s email signature here, by opening it up in your browser and copying it to your Gmail settings. Alternatively, ask a team member to forward the signature to you. You do not have to include your phone number if you are uncomfortable doing so.
- Connect your inbox to Hubspot. If you do not have a Hubspot account, ask the HR Team.
- Replace [NAME OF APPLICANT], [EMAIL SIGNATURE] and other text bold and italicised in square brackets with your own details.
Message templates
While the templates account for the most common scenarios, they do not cover less common scenarios. In such cases, use your judgement to respond accordingly.
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Body | Dear [NAME OF APPLICANT], We missed you at our scheduled call on [DATE, TIME, TIMEZONE]. We hope that everything is okay. Please let us know if you still wish to discuss opportunities with WISE. Best regards, |
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Next steps | Update status to |
Body | Dear [NAME OF APPLICANT], How are you? We would like to check if you are still keen on working with WISE? Looking forward to hearing from you. Best regards, |
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Next steps | Update status to |
Before sending your email
- Check that the information is correct before sending, particularly dates, times, and time zones.
- Ensure you have ticked the 'Log' checkbox to log the email to Hubspot.
- Ensure that you have cc'ed hr@washinseasia.org.
If the no-show responds
Situation | Update 'Stage' to | Update 'Status' to |
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No show responds and indicates their interest in WISE |
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Applicable to | HR team |
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Status | COMPLETE |
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