Meaningfully engage external WISE supporters through online communication channels.

Roles and responsibilities

Develop and implement strategies to improve engagement.

• Track and analyse engagement across platforms, and identify gaps in engagement.
• Monitor social media trends across Southeast Asia, focusing on countries that WISE is active in.
• Develop, implement, review, and/or improve content strategies to improve engagement.

Manage communications channels.

• Schedule and publish content on communications channels.
• Monitor notifications and follow up on comments and messages.
• Ensure that profile information is up-to-date.

Create content.

• Work with relevant teams to gather content (e.g. quotes, photos, videos, etc.).
• Work with relevant teams to identify content ideas and strategies.
• Copywriting, graphic design, editing, translation, and proofreading.

Develop, implement, review, and/or improve policies, systems, and procedures to:

• Gather content efficiently and ethically (e.g. informed consent, photography, videography).
• Carry out copywriting, editing, translation, and proofreading.
• Design, edit, and finalise graphics and other visual content, and ensure that it is web-accessible
• Ensure content is up-to-date.
• Ensure that content reflects branding.

Develop capacity of the team to achieve roles and responsibilities:

• Given available resources, work with the HR to recruit team members with the relevant skills or willingness to learn.
• Work with the Finance to budget for personnel and tools.
• Work with the Fundraising to raise funds for personnel and tools.
• Work with Knowledge to equip team members with useful knowledge and skills.

Work with the Legal to keep current on relevant laws and regulations, such as data protection.

Positions